Privacy Policy

Last updated: March 24, 2026

This Privacy Policy describes how 000form.com ("we," "us," or "our") collects, uses, and shares your information when you use our form backend and submission processing platform (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. The Service is owned and operated by 172 Tech and developed by ESS ENN Associates.

Information We Collect

We collect different types of information to provide and improve our Service to you.

Information You Provide to Us:

  • Account Information: When you register for an account, we collect your name and email address to identify you and manage your access to the Service.
  • Form Submissions (User Content): Our core service involves receiving and routing form submissions on your behalf. The data fields submitted through your form endpoints — such as names, email addresses, messages, or any other fields you configure — are processed and stored to deliver the Service. We do not inspect, analyze, sell, or use this submission data for any purpose other than providing the Service to you.
  • File Uploads: If you enable file upload fields on your forms, files submitted by your end-users are temporarily stored on our servers for delivery to you. We do not access or use the contents of these files for any purpose other than transmission and storage as part of the Service.

Information We Collect Automatically:

  • Usage Data: We may collect non-personal information about how the Service is accessed and used. This may include your IP address, browser type, browser version, pages of the Service you visit, time and date of your visit, time spent on those pages, referring URLs, and other diagnostic data.
  • Form Endpoint Metadata: We collect metadata about your form endpoints and submission activity, such as submission counts, timestamps, and originating domains, to operate and protect the Service (e.g., spam detection, rate limiting).
  • Cookies: We use cookies and similar tracking technologies to track activity on our Service and maintain session state. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the Service may not function correctly.

How We Use Your Information

We use the collected data for the following purposes:

  • To provide, maintain, and improve the Service.
  • To receive, store, and route form submissions to the appropriate account holders.
  • To send email notifications and webhooks triggered by form submissions.
  • To detect and filter spam submissions using automated tools.
  • To notify you about changes to our Service, your account, or these policies.
  • To provide customer support and respond to your inquiries.
  • To monitor the usage of the Service and detect, prevent, and address abuse, fraud, and technical issues.
  • To provide a better and more personalized user experience.

Your Data and Form Submissions

You retain full ownership of all form submission data collected through your endpoints. We do not claim any ownership over your forms, configurations, or the data submitted by your end-users. We will not use your User Content for any purpose other than operating and providing the Service, unless we receive your explicit permission.

You are responsible for ensuring that your end-users are informed about how their data is collected and processed, including its transmission through 000form.com servers. You must maintain an appropriate privacy policy on your own website that discloses this.

Third-Party Integrations

000form.com may offer integrations with third-party services (such as email providers, webhook endpoints, or notification platforms) to deliver your form submissions. When you enable such integrations, submission data may be transmitted to those third-party services. We are not responsible for the privacy practices of third-party services you choose to integrate with. We encourage you to review their respective privacy policies.

Data Sharing and Disclosure

We do not sell, trade, or rent your information or your end-users' submission data to others. We may share information in the following situations:

  • With Service Providers: We may engage third-party companies and individuals to facilitate our Service, such as cloud hosting providers, email delivery services, and spam filtering tools. These parties have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • For Legal Reasons: We may disclose information in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of 172 Tech, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users, or protect against legal liability.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

Data Security

The security of your data is important to us. We implement commercially reasonable technical and organizational measures to protect your information and form submission data. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to avoid transmitting sensitive data (such as passwords or financial information) through form endpoints unless appropriate additional safeguards are in place.

Data Retention

We retain form submission data for as long as your account is active or as needed to provide the Service. You may delete individual submissions or all data associated with a form endpoint at any time from your dashboard. Account data is retained for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Upon account deletion, your data will be removed from our systems within a reasonable timeframe, except where retention is required by law.

Your Data Protection Rights

Under applicable data protection laws, you have certain rights regarding your personal data. You may have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Deletion: Request that we delete your personal data under certain conditions.
  • Data Portability: Request that we provide your data in a structured, commonly used format.
  • Withdraw Consent: Withdraw your consent to the processing of your data at any time where we relied on your consent to process your information.

To exercise any of these rights, please contact us at the email address provided below.

Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected data from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. For significant changes, we will make reasonable efforts to notify you directly (e.g., via email). We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: